The agent answers, qualifies and books on its own — and hands over the hot lead with the full context. The rules run inside the system, not in the wording of a prompt.
A lead that arrives at 9 p.m. or over the weekend is answered immediately — whoever replies first closes more.
The client says "two bedrooms near the beach up to 500k" and the agent brings back the right options from your catalogue, with the real figures.
It uncovers the goal, income bracket, down payment and timeline over the course of the conversation, one question at a time — and records all of it.
Viewings in person, online or by phone. If a slot is taken it offers free ones — and the confirmation cuts no-shows.
Legal questions, intent to close or frustration are transferred to a human immediately, with an alert on their WhatsApp.
It transcribes voice notes and remembers what the lead is after, their budget and the history between conversations. They never have to tell the whole story again.
The agent never runs financing simulations, and never calculates instalments, down payments or rates, and never promises credit approval or a consortium award. A simulation depends on a credit review and is the human advisor's job — the prohibition runs in the backend, out of the AI's reach, even if the client insists. It qualifies, presents and books; you do the simulating. Every handover and action is written to an audit trail.
A dedicated number connected by QR code, just like WhatsApp Web. Nothing to install.
Name, tone of voice and hours. Plus the advisors who receive the handover.
A spreadsheet with title, price and description — imported in bulk and indexed for meaning-based search.
From then on every lead is answered, qualified and booked. Your agent gets the ones who are ready.